Tietosuojakäytäntö

Your privacy is important to Hotels. This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when making a reservation, creating an account, or contacting us.
  • Payment Information: When you make a booking, we collect payment information such as your credit card details. This information is securely processed by our payment gateway providers.
  • Booking Information: Details of your hotel reservations, including dates of stay, room preferences, and any special requests.
  • Device and Usage Information: We collect information about the devices you use to access our website, including IP address, browser type, operating system, and browsing behavior. We also collect data on how you interact with our website, such as pages visited, links clicked, and time spent on each page.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information.

How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process your bookings, manage your reservations, and provide customer support.
  • To Improve Our Website: To analyze website usage and trends, and to improve the functionality and content of our website.
  • To Personalize Your Experience: To customize your experience on our website, such as recommending hotels and deals that may be of interest to you.
  • To Communicate with You: To send you booking confirmations, updates, and promotional offers. You can opt-out of receiving promotional emails at any time.
  • To Ensure Security: To protect our website and users from fraud, security threats, and other illegal activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Hotels: We share your booking information with the hotels you have booked through our website.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Implementing physical, electronic, and procedural safeguards to protect your information.
  • Restricting access to your information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

We may require you to verify your identity before processing your request.

Evästeet

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised privacy policy.

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